Lori Philbin

How Eastern Health streamlined operations to improve patient experience and enable secure remote workers.

Conduent recently sponsored a webinar for Healthcare Web Summit. While there, I spoke with industry colleagues about the state of health plan subrogation in 2021. We also discussed, tips for how healthcare payers and insurance companies can avoid…

Conduent recently participated at CBI PAP (Patient Assistance & Access Programs) Conference – a virtual event where pharma stakeholders collaborate on programs and policies for better patient outcomes. While there, I had the opportunity to discuss…

On March 9, 2020, CMS released The Interoperability and Patient Access final rule (CMS-9115-F) which requires CMS-regulated payers to make health information more easily available to patients by leveraging Application Programming Interfaces and Fast…

The pressure on healthcare payers to stay technologically current has never been greater. Simplifying and streamlining workflows, interoperability and the digital exchange of data and information have become essential to operational agility. The ease…

Today’s payer ecosystems are ripe with the promise of transforming the healthcare landscape — empowering members with a 360 degree view that puts the patient squarely in the driver’s seat. To be successful in the new era of health reform,…

A health plan’s Core Administrative Processing Solution (CAPS) is the organization’s foundational operations framework. It’s the nucleus of operations, customer experience interactions, billing, revenue realization and workflow management. In the…

A Look at HSAs as a Retirement Savings Vehicle and Conduent’s Approach to HSA Investment Options Employers and Benefits Administrators today operate in a complex landscape. Finding the ideal mix of benefits, at the right cost to the company and…

Every year brings new challenges and 2016 is no exception. A lot of the same concerns that kept you up at night over the past several years likely remain in the forefront. Here’s a look at 5 trends you can’t ignore in 2016 along with some tips for…