Top 10 Brands Transform Customer Support into Sales in 2024Discover how ten brands transformed customer support with Gorgias. Learn how they boosted growth, automated tasks, and delivered standout experiences. Jan 14 26January 14, 2026Article at Gorgias
How to Refresh Your Help Center for 2025: A Step-by-Step GuideLearn how to refresh your help center for 2025 with four actionable steps. Improve customer satisfaction, streamline support, and empower self-service. Jan 14 26January 14, 2026Article at Gorgias
The Gorgias & Shopify Integration: 8 Features Your Support Team Will LoveSee how Gorgias’s Shopify integration makes customer support easier—fewer tabs, faster replies, happier customers, and more revenue. Jan 14 26January 14, 2026Article at Gorgias
Grow Your Business with Conversational AI: Insights from Glamnetic & Audien HearingHow Gorgias’s conversational AI helped Glamnetic and Audien Hearing handle 15,000+ tickets, scale operations, and bring in more revenue. Jan 14 26January 14, 2026Article at Gorgias
8 AI Trends in Ecommerce: What’s Changing and How to PrepareDiscover the top AI trends in ecommerce for 2025 and learn how to use them to improve customer experience, drive sales, and stay competitive. Jan 14 26January 14, 2026Article at Gorgias
15 Store Policies by Industry: What to Include for Every VerticalLearn how to create store policies that reduce tickets and improve customer experience. Get industry-specific tips backed by data from Gorgias. Jan 14 26January 14, 2026Article at Gorgias
11 Real Ways Ecommerce Brands Use Gorgias Shopping Assistant to Drive SalesSee how 11 ecommerce brands increased AOV, conversion rates, and revenue by guiding shoppers through sizing, styling, and product decisions. Dec 19 25December 19, 2025Article at Gorgias
How to Make Your Help Center LLM-FriendlyLearn how to structure your Help Center so AI Agent can find answers faster, reduce escalations, and deliver a smoother customer experience. Nov 27 25November 27, 2025Article at Gorgias
Why Faster Isn’t Always Better: The Pitfalls of Fast-Only Customer SupportDiscover why faster isn’t always better in CX. Learn how accuracy-first AI builds trust, boosts CSAT, and strengthens customer relationships. Nov 26 25November 26, 2025Article at Gorgias
How Brands Use Conversational Commerce to Close More SalesWhat if your support chats could sell? Discover how top brands close sales with conversational commerce that feels effortless. Nov 26 25November 26, 2025Article at Gorgias
13 Best Live Chat Apps for Shopify in 2025Discover the 13 best Shopify live chat apps for 2025. Compare features and pricing, to boost sales, improve support, and delight customers. Nov 10 25November 10, 2025Article at Gorgias
Conversational Commerce: A Complete Beginner's GuideLearn what conversational commerce is, how it boosts ecommerce sales and CX, and how to get started with AI-powered tools like Gorgias. Oct 17 25October 17, 2025Article at Gorgias
The Complete Guide to Tracking Customer Orders on ShopifyLearn how to set up order tracking in Shopify to reduce WISMO tickets, boost customer trust, and improve delivery visibility with top tracking apps. Oct 02 25October 02, 2025Article at Gorgias
Why Consolidated Doesn’t Mean Compromised: Top 3 Myths DebunkedThink all-in-one tools are too rigid? Learn how Gorgias helps ecommerce brands consolidate without compromising on flexibility or performance. Sep 10 25September 10, 2025Article at Gorgias
How Do You Build a Support Sales Flywheel? Lessons from 4 ExpertsCX leaders from TUSHY, Tommy John and leading brands share how the support sales flywheel transforms support into revenue. Aug 04 25August 04, 2025Article at Gorgias
Every Successful Marketing Campaign Starts with a Customer QuestionA successful marketing campaign starts with questions only your CX team can answer. Aug 04 25August 04, 2025Article at Gorgias
How to Write Guidance with the “When, If, Then” FrameworkLearn how to write clear, effective Guidance for your AI Agent using the “when, if, then” framework to reduce escalations. Jun 18 25June 18, 2025Article at Gorgias
Reduce Customer Effort with AI: A Smarter Approach Than Surprise and DelightDiscover why reducing customer effort with AI is better than surprising and delighting customers. May 09 25May 09, 2025Article at Gorgias
How to Automate Half of your CX TasksCustomer expectations continue to rise — around 82% of service pros say customers expect their requests to be resolved in less than three hours. Given the pressure to meet these climbing demands, more brands are turning to automation and AI. It’s not… Aug 23 24August 23, 2024Article at Gorgias