An Introvert Goes (Back) to WorkRight now, it feels as though I’ve been thrown dead-center into Dave & Busters, a cacophony of sounds and dazzling overstimulation whirling about that keeps me from getting even the smallest amount of concentration going.I yearn for the fortress that… Nov 16 21November 16, 2021Article at surprise.com
Supercharging Your Language With BuzzwordsBuzzwords first became a “thing” in 1946 when business students from Harvard developed certain terms to discuss their results. But honestly, buzzwords have been around for far longer. Some have become so ingrained in our common lexicon that we no… Nov 04 21November 04, 2021Article at surprise.com
The Fine Art of Branding to Build Your SuccessI’m waiting on a package. I get a ton of them now since that’s how we all shop now. So tell me—you saw the word “package” and your mind instantly said the word “Amazon,” didn’t it? So how did that brand end up as the first thought we have when we… Oct 20 21October 20, 2021Article at surprise.com
Battling an Invisible Enemy: Workplace ComplacencyAlmost no one sees it coming. People are doing their jobs well. Okay, well enough. They hit their marks, they fill their quotas, they don’t make many mistakes. They’re fulfilling their job descriptions, adequately. And they’re languishing. But… Sep 24 21September 24, 2021Article at surprise.com
Communication Isn’t For Everybody. Oh Wait – It is.Is $37 billion a big number? Even if you’re somebody who’s building his own rocket to vacation in space, yes, it is. And that’s what businesses lost due to poor communications — in 2011. In 2021 dollars, that would be $44.7 billion. Do we have your… Sep 20 21September 20, 2021Article at surprise.com
Something Has Gone Wrong At Work. Now What?So you’re having one of those days. You grab the milk from your fridge and you find out that you’ve poured chicken stock into your coffee instead. Your car overheats before you even get out of your driveway. Your dog throws up again and your drains… Sep 10 21September 10, 2021Article at surprise.com
Sales, Confidence, and the Surprise DifferenceIf only confidence came pre-packed in Keurig pods, ready to be sipped whenever you needed a boost (and the copywriting team wasn’t monopolizing the machine. Again. Alas, gaining confidence isn’t quite that easy. But — what if it could be? There’s a… Sep 06 21September 06, 2021Article at surprise.com
Time for Some Sunshine After-Care: Motivating Past SummerSo it’s about that time to switch back to your bulky sweaters from your short sleeves and trade your iced Venti latte for a hot one again. Your playlist is going to stop featuring so many “road trip” songs and you’ll soon be more likely back to… Aug 30 21August 30, 2021Article at surprise.com
Reigniting the Spark: How to Find Purpose & Passion in your Job AgainIt’s time to reveal a big secret about your work life. There is no such thing as an eternal flame. The excitement that you felt as you started a new career, got a new job, received a big promotion—that wanes. It has to. You don’t run on a pure mix of… Aug 16 21August 16, 2021Article at surprise.com
Managing from a Distance: the Importance of Leadership (Part 1)Leadership has historically included a physical presence. It had to do with how you entered, commanded a conference room, your body language, eye contact, and so many other markers that created the aura of a leader. But what happens when physical… Aug 03 21August 03, 2021Article at surprise.com
Chatting with AliceAi About Automated Accountability: A ConversationRecently I had a chance to sit across the digital divide with AliceAi, Surprise’s Mission master and chief motivator. Her data point matrix receives feedback from thousands of data points to create a success strategy for every person in the Surprise… Jul 21 21July 21, 2021Article at surprise.com
Why Traditional Bonus Structures Don’t WorkPicture a large convention hall filled with salespeople. As an opener, the speaker on the stage asks “who wants to make more money?” The room predictably erupts. It’s sort of like asking a roomful of Star Wars fans if they like the Force. Asking… Jul 18 21July 18, 2021Article at surprise.com