Dawn Baird – Experienced B2B SaaS Tech/Cybersecurity Product Marketing Strategist, Copywriter, and Tech Writer

Looking for a travel safety app? The Help You Home app and emergency wristband is designed for independent travellers of all ages.

What is an Application Server? Is your C-suite a little shaky on the technical details? Send them this high-level explanation.

This was a landing page for Payara's new Lifetime Support model. https://payara.fish/products/payara-4-platform-payara-server-enterprise-4-and-payara-micro-4-in-lifetime-support-lifecycle/

Download this whitepaper to safeguard your firm from the hidden dangers of outdated Java EE software apps.

Information architecture and technical writing services that help you produce comprehensive and consistent knowledge bases that answer users’ questions Equip your internal Support team to rapidly resolve support tickets and emails with links to…

This is a knowledge base for UK MSL's student engagement platform, MSL System. I created the information architecture and knowledge base, working on it through a series of improvements that have been ongoing now for 3.5 years, including: Conducting a…

At a glance Full support for your entire penetration testing workflow Our cloud-based, collaborative environment supports you along the penetration testing workflow with integrated tools, automation features, customisable scans and instant reports.…

This article explains how to apply the principle of least privilege on WordPress to improve its security and avoid being hacked.

☀️ Dawn Baird They write, right? Well, yes. But, they do a boatload of other stuff too. This article explains what technical writers do. Should you hire one, you'll know exactly what you'll be getting. We have an ongoing (3 years) contract with two…

This is a knowledge base I created and worked on for three years, including: Full documentation auditEstablishing systems, processes, standards, guides, naming conventions, and templates for the Documentation TeamDesigning information…

My English teacher, Mrs Neill, instilled in me a lifelong love of words. Looking back with rose-tinted glasses (for the room was stuffy and the desks too small and the background chatter too loud), what I loved what the precision. Everything had a…

I've worked remotely, more or less exclusively, for about twelve years. I have form. Here is some advice for both workers and those who manage them, during this most unusual of times. Because, even if you return to the workplace, the social…

I've been planning this post for about 20 years, ever since I dipped my foot into Content Development. I've managed large and small projects, work and teams. And, I've watched other PMs closely. Earn Your Stripes It started while I worked as an IT…

I wrote all product definitions for all 200 product types in their product catalogue across all sectors. Product Catalogue Range