Indeed Technical Editing and Proofreading Case Study
As Copy Editor at Indeed, I developed a modular content architecture that transformed inconsistent technical certification guides into a cohesive resource library, maintaining regulatory precision while creating a unified user experience across diver
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NetCom Learning Case Study
Partnering with NetCom Learning, I standardized voice across communications involving 4,000+ technical courses, creating a layered approach that preserved technical accuracy while ensuring content resonated with American corporate audiences.
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Level All Editorial and Content Strategy Case Study
How I transformed technical content for dual B2B/B2C audiences at Level All, creating a modular architecture that reduced revision cycles by 67%, improved accuracy to 99%+, and increased both institutional sales and student engagement.
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Level All Bilingual Platform Launch Case Study
As Editorial Director, I transformed Level All's technical translation pipeline into an authentic bilingual experience, creating human-centered systems that prioritized cultural nuance and user experience over mere linguistic accuracy.
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Level All Text-to-Speech Launch Case Study
As Editorial Director, I transformed a mechanical text-to-speech implementation into a branded audio experience, bringing broadcasting principles to educational technology to create voice content that was natural, scalable, and truly branded.
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GIG Car Share Voice and Editorial Support Case Study
As Editorial Consultant for GIG Car Share, I created a voice framework that balanced millennial appeal with AAA's professionalism, making technical information accessible while ensuring brand consistency across markets and communication channels.
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What is text-to-speech (TTS)?
TTS is not always the answer for low vision users. This guide clarifies the distinction between convenience features and true accessibility tools, helping content creators make informed decisions for diverse visual needs.
Article at Lillian Teague, Level All Editorial Director
Alt text best practices: A simple guide
Learn how to create effective alternative text for images that improves accessibility and meets WCAG standards. This guide covers best practices, explains when to use descriptive vs. empty alt text, and provides practical examples for different visua
Article at Lillian Teague, Level All Editorial Director
Closed captioning best practices: A simple guide
Learn the essentials of creating effective closed captions for videos. This straightforward guide covers technical requirements, best practices, and simple solutions to common problems, helping you make your content accessible to everyone.
Article at Lillian Teague, Level All Editorial Director
Beyond "click here": Creating meaningful link text for digital accessibility
A practical guide for content teams who need clear examples of how to create accessible link text. Learn why descriptive links matter and how to implement them in educational materials.
Article at Lillian Teague, Level All Editorial Director



