Diane Burley

Winning retailers are moving beyond mass marketed deals and looking instead to maximize profits while shoppers are in prime holiday shopping mood - regardless if they are in store or online. The key to success? Personalization of the offer.

2023 Enterprise Tech Report on Search and AI : Frustrated Faltering and Feeling Ignored 600 tech professionals surveyed reveal their efforts are overlooked by the C-suites, leading to frustrations - and failing projects.

2023 Enterprise Tech Report on Search AI: The Unsung Hero of Retail Digital Transformation We surveyed enterprise tech professionals in retail to find how they really feel about their enterprise search deployments - overwhelmed and disconnected.

2023 Enterprise Tech Report on Search and AI Surveye 100 financial services and insurance professionals were to discover how they really feel about their enterprise search initiatives. The answer? despite critical role, they feel ignored by C-suite

GenAI Survey Report 2023 GenAI Can Enterprises Catch Up to Expectations The hype is real - and end-user imaginations are optimistics. Can businesses harness the ideas of endusers to find the best GenAI use cases?

2022 Holiday Shopping Report We surveyed 4 000 consumers in July to get a pulse on shopper sentiments heading into this holiday shopping season. This report reveals the surprising trends and opportunities for retailers

2022 Holiday Shopper Report Habits Trends and Motivators We surveyed 4 000 consumers in July to uncover what will persuade shoppers to open their wallets this 2022 holiday shopping season and what will turn them off.

Ecommerce Relevance Report 2022 Shoppers Reveal the Brand Experience Gaps Resolving the relevance challenge is an ongoing battle for Retailers. From our 2021 report not much has changed ...