About Us | Hennes CommunicationsHennes Communications is staffed exclusively by senior-level consultants with many years of experience in crisis management and crisis communications. We are flexible, responsive and we’re able to get up to speed quickly, understand your issues, develop the best strategy for your situation and then partner with you to execute that strategy. Most important, our entire practice is focused on helping clients prepare for and manage crisis situations and effectively navigate through issues that threa Apr 08 26April 08, 2026Article at Hennes Communications
Good Ads MatterPaddy Power, an Irish betting company, launched this hilarious commercial to target a behavior that has become too normalized — sports fans on Twitter confidently criticizing professional athletes from the comfort of their sofas. Shot in a… Apr 03 26April 03, 2026Article at Hennes Communications
No Mr Sandilands. Regretting is Not the Same as Saying Sorry.Here’s another thoughtful piece from our friend and colleague, Tony Jaques, Director of Issue Outcomes Pty Ltd, in Australia… In the sad pantheon of non-apologies, “I regret” or “it is regrettable” rank alongside the perennial “I’m sorry if you were… Apr 03 26April 03, 2026Article at Hennes Communications
Reputation Red Teaming: How to Design Immersive Crisis Response ExercisesBy Ted Skinner, writing for Risk Management… On January 5, 2024, Alaska Airlines Flight 1282 was flying at 16,000 feet when a door plug blew off the Boeing 737 MAX 9 fuselage. The two seats adjacent to the opening were, by chance, unoccupied. That… Apr 03 26April 03, 2026Article at Hennes Communications
Behind the CameraBy Bruce Hennes, Hennes Communications Next time you’re watching morning or evening network shows with live music — Today, GMA, Colbert, Fallon, or SNL — notice the editing: cut to Camera A, cut to Camera B, pull back A, pan B, quick to C, fade A… Apr 03 26April 03, 2026Article at Hennes Communications
The Curious Case of Sidd Finch“The Curious Case of Sidd Finch” is famous not just as a baseball story but as a landmark experiment in narrative, credibility, and mass‑media trust. Written by George Plimpton and published in the April 1, 1985 issue of Sports Illustrated, the piece… Apr 03 26April 03, 2026Article at Hennes Communications
Say It So People Hear ItBy Frank Ramos for Above the Law Communication is advocacy. Young lawyers often think the job is to know the facts, know the law, and then say the right thing. That is only part of it. The harder task is deciding how to say it so a client trusts you,… Mar 23 26March 23, 2026Article at Hennes Communications
TV – It’s Not Just for Humans AnymoreIntroduction by Bruce Hennes, Hennes Communications Cat YouTube? Happy Dog TV? Relax My Cat? DOGTV? If you’re thinking, “What on earth does Cat YouTube have to do with crisis communications?”, that’s exactly why this New York Times piece belongs… Mar 03 26March 03, 2026Article at Hennes Communications
A Guide to Which AI to Use in the Agentic EraBy Ethan Mollick for One Useful Thing I have written eight of these guides since ChatGPT came out, but this version represents a very large break with the past, because what it means to “use AI” has changed dramatically. Until a few months ago, for… Feb 23 26February 23, 2026Article at Hennes Communications
When Newspapers Cut Book Coverage, Communities Lose More Than ReviewsBy: Amaris Castillo for Poynter Laurie Hertzel remembers the old building on Portland Avenue in downtown Minneapolis and the space it had carved out just for books. At the time, she was the Minneapolis Star Tribune’s books editor, a fitting role for… Feb 23 26February 23, 2026Article at Hennes Communications
How You Show Up In The Room Matters More Than You ThinkBy Lisa Lang for Above the Law As in-house lawyers, we are often called in when there are problems to solve and challenges to overcome. The phone rings. The meeting invite goes out. Something has gone sideways, and leadership needs everyone… Feb 16 26February 16, 2026Article at Hennes Communications
Car-Salesman ‘Player’ Causes Car-Lot CrisisBy Thom Weidlich for PRCG | Haggerty LLC Not every crisis is a major facility fire or data breach. Companies must watch for the smaller crises, too. Let’s say, for example, a salesman in your car dealership refuses to sell a vehicle to a customer… Feb 16 26February 16, 2026Article at Hennes Communications
Personal Brands Pose Growing Risk for Company Reputations, Warns the Corporate Governance InstituteBy Sam Allcock for FEAST Boards must monitor how CEOs and executives present themselves as public and private personas become inseparable As CEOs increasingly become the public face of their organisations, their personal brands are now inseparable… Feb 16 26February 16, 2026Article at Hennes Communications
Alert! Crafting Evidence-Based Warning Messages With Generative AIBy Justin Snair, Sarah K. Miller and Emma Erwin, writing for the Texas Division of Emergency Management and DomesticPreparedness.com Bad alerts can cost lives—jargon, acronyms, and unclear actions waste precious characters. This article shows how… Feb 02 26February 02, 2026Article at Hennes Communications
In the Age of Outrage, How to Decide to Take a Stand on an IssueBy Tony Jaques, Director of Issue Outcomes Pty Ltd. Outrage moves faster than facts—and “just stay silent” is rarely neutral. This article offers a practical way to decide whether to speak on contentious issues and, more importantly, how to make that… Feb 02 26February 02, 2026Article at Hennes Communications
What Science Tells Us About Arguing With Your Father-in-LawBy Julia Minson, writing for The New York Times A Harvard researcher describes a fraught conversation about immigration with her conservative, veteran father-in-law—and shares the behavioral-science playbook that kept it constructive. The takeaway… Feb 02 26February 02, 2026Article at Hennes Communications
Tom Brady Knew he Needed to Improve on TV. So he Channeled his ‘Quarterback’ DaysBy Andrew Marchand for The Athletic Tom Brady is on the other end of the phone line from Miami, going behind-the-scenes of his daunting rookie year as an NFL TV analyst. During postgame review sessions of his performances, he would say: “Why’d I say… Jan 26 26January 26, 2026Article at Hennes Communications
How to Lead Through TurbulenceBy Mark Athitakis for Associations Now 2025 has been a year of uncertainty and disruption for associations, as they’ve watched their members and industries get pushed and pulled by the political winds. Are tariffs in the offing, or not? Are members… Jan 20 26January 20, 2026Article at Hennes Communications
The Duty of “No”: The Rule of Law in 50 FilmsBy Bruce M. Hennes, Hennes Communications Lawyers do not swear an oath to a client, a partner, or a paycheck. They swear an oath to the Constitution, to the courts, and to the law itself. That promise is easy to recite in a packed, ceremonial… Jan 04 26January 04, 2026Article at Hennes Communications
Apple Puts Accessibility Center Stage in a Joyful Campus MusicalRegular readers of this newsletter know that we love commercials. The ability to tell a complete story in one minute, perhaps to spur action or tug a heartstring, is an art form unto itself. Please, watch this commercial. Then watch it a second time… Dec 31 25December 31, 2025Article at Hennes Communications