Experience Unveiled: A Conversation with Beekeeper CEO Cristian Grossmann, focused on Frontline EXCategories: Employee Experience On this episode of the Experience Unveiled I am joined by Beekeeper CEO Cristian Grossmann to discuss how to best support frontline workers as well as some new frontline-focused research recently published by… Feb 01 24February 01, 2024Article at futurumgroup.com
Year in Review: Assessing the Developments in SaaS, CX, and Collaboration in 2023 – Enterprising Insights, Episode 7In this episode of Enterprising Insights, The Futurum Group Enterprise Applications Research Director Keith Kirkpatrick is joined by Craig Durr, Research Director, Collaboration, and Sherril Hanson, Senior Analyst, CX, both with The Futurum Group.… Dec 21 23December 21, 2023Article at futurumgroup.com
Experience Unveiled: Talking with Workhuman’s President, Tom LibrettoCategories: Employee Experience On this episode of the Experience Unveiled I am joined by Workhuman President Tom Libretto for a conversation on employee experience and the ROI of employee rewards and recognition. Our discussion covers: The journey… Dec 19 23December 19, 2023Article at futurumgroup.com
Experience Unveiled: Talking with SAP SuccessFactors Chief Scientist, Dr. Autumn KraussCategories: Employee Experience On this episode of the Experience Unveiled I am joined by SAP SuccessFactors Chief Scientist, Dr. Autumn Krauss for a conversation on employee experience, including how the view of EX has evolved and thoughts on its… Nov 21 23November 21, 2023Article at futurumgroup.com
Customer Experience: Leveraging Technology Platforms to Deliver Excellent Experiences – Enterprising Insights, Episode 4In this episode of Enterprising Insights, Sherril Hanson, Senior Analyst at The Futurum Group, joins host Keith Kirkpatrick, Research Director, Enterprise Applications, at The Futurum Group, for a conversation about leveraging technology platforms to… Nov 09 23November 09, 2023Article at futurumgroup.com
