Ron Miller

Enterprise Reporter at TechCrunch, Contributing Editor at EContent
    Dec 2, 2019
    AWS re:Invent should have lots of news for MSPs

    This week is AWS re:Invent, the company’s massive annual customer conference taking place in Las Vegas. It’s typically packed with news about new features and services, and you should be paying attention to what new stuff could benefit your clients…

    This week is AWS re:Invent, the company’s massive annual customer conference taking place in Las Vegas. It’s typically packed with news about new features and services, and you should be paying attention to what new stuff could benefit your clients…

    This week is AWS re:Invent, the company’s massive annual customer conference taking place in Las Vegas. It’s typically packed with news about new features and services, and you should be paying attention to what new stuff could benefit your clients…

    Nov 19, 2019
    Adding AI to your IT help desk could make you more productive

    Imagine it’s 10:00 pm and somehow you have managed to run over your laptop. Typically, that would mean a night of anxiety, waiting until the morning to contact your IT pro to start the process of replacing it. Now imagine that instead you send an…

    Imagine it’s 10:00 pm and somehow you have managed to run over your laptop. Typically, that would mean a night of anxiety, waiting until the morning to contact your IT pro to start the process of replacing it. Now imagine that instead you send an…

    Imagine it’s 10:00 pm and somehow you have managed to run over your laptop. Typically, that would mean a night of anxiety, waiting until the morning to contact your IT pro to start the process of replacing it. Now imagine that instead you send an…

    Nov 11, 2019
    It can pay to watch cloud pricing plan changes

    As the party responsible for managing your client’s IT infrastructure, it’s up to you as the MSP to keep up with what’s going on in the field. As your clients move deeper into the cloud, you want to make sure that you’re getting them the most…

    As the party responsible for managing your client’s IT infrastructure, it’s up to you as the MSP to keep up with what’s going on in the field. As your clients move deeper into the cloud, you want to make sure that you’re getting them the most…

    As the party responsible for managing your client’s IT infrastructure, it’s up to you as the MSP to keep up with what’s going on in the field. As your clients move deeper into the cloud, you want to make sure that you’re getting them the most…

    Nov 7, 2019
    Cloud storage tools have always been a boon to SMBs

    If you’re old enough, chances are you remember a time in this century when moving files around was a challenge. If you had a file on your hard drive or shared drive at work and needed to carry it with you outside the office, it was not a simple task.…

    If you’re old enough, chances are you remember a time in this century when moving files around was a challenge. If you had a file on your hard drive or shared drive at work and needed to carry it with you outside the office, it was not a simple task.…

    If you’re old enough, chances are you remember a time in this century when moving files around was a challenge. If you had a file on your hard drive or shared drive at work and needed to carry it with you outside the office, it was not a simple task.…

    Oct 29, 2019
    Helping clients take advantage of open source with commercial options

    The beauty of open source is that you can download and install it for free, but once that’s done, it’s not always easy building a working understanding of complex software. That’s where commercial businesses built on top of open source could…

    The beauty of open source is that you can download and install it for free, but once that’s done, it’s not always easy building a working understanding of complex software. That’s where commercial businesses built on top of open source could…

    The beauty of open source is that you can download and install it for free, but once that’s done, it’s not always easy building a working understanding of complex software. That’s where commercial businesses built on top of open source could…

    Oct 21, 2019
    New tools could help users be more security savvy

    When it comes to security, your end users are often a weak link in your safety regimen. It’s not because they are malicious or careless. It’s because they often don’t know any better, making them vulnerable to social engineering and phishing scams…

    When it comes to security, your end users are often a weak link in your safety regimen. It’s not because they are malicious or careless. It’s because they often don’t know any better, making them vulnerable to social engineering and phishing scams…

    When it comes to security, your end users are often a weak link in your safety regimen. It’s not because they are malicious or careless. It’s because they often don’t know any better, making them vulnerable to social engineering and phishing scams…

    Oct 17, 2019
    Latest IBM partnership looks to improve seafood safety with blockchain

    IBM has been working with a number of different industries to help improve food safety with the help of blockchain technology. Today it announced its latest effort, a partnership with Massachusetts firm Raw Seafoods, Inc. to bring this approach to…

    IBM has been working with a number of different industries to help improve food safety with the help of blockchain technology. Today it announced its latest effort, a partnership with Massachusetts firm Raw Seafoods, Inc. to bring this approach to…

    IBM has been working with a number of different industries to help improve food safety with the help of blockchain technology. Today it announced its latest effort, a partnership with Massachusetts firm Raw Seafoods, Inc. to bring this approach to…

    Oct 17, 2019
    Ekos announces $8M Series A to build software for craft breweries

    Ekos, a Charlotte, NC startup that creates software to help craft breweries and other beverage companies organize their businesses, announced an $8 million Series A today led by Noro-Moseley Partners, an Atlanta venture firm. Prior to taking this…

    Ekos, a Charlotte, NC startup that creates software to help craft breweries and other beverage companies organize their businesses, announced an $8 million Series A today led by Noro-Moseley Partners, an Atlanta venture firm. Prior to taking this…

    Ekos, a Charlotte, NC startup that creates software to help craft breweries and other beverage companies organize their businesses, announced an $8 million Series A today led by Noro-Moseley Partners, an Atlanta venture firm. Prior to taking this…

    Oct 17, 2019
    Pendo scores $100M Series E investment on $1 billion valuation

    Pendo, the late stage startup that helps companies understand how customers are interacting with their apps, announced a $100 million Series E investment today on a valuation of $1 billion. The round was led by Sapphire Ventures . Also participating…

    Pendo, the late stage startup that helps companies understand how customers are interacting with their apps, announced a $100 million Series E investment today on a valuation of $1 billion. The round was led by Sapphire Ventures . Also participating…

    Pendo, the late stage startup that helps companies understand how customers are interacting with their apps, announced a $100 million Series E investment today on a valuation of $1 billion. The round was led by Sapphire Ventures . Also participating…

    Oct 16, 2019
    &Open helps businesses distribute gifts to reward customer loyalty

    &Open is a startup with an unusual name, and one that fills an unusual niche in the business world. It has built a gift giving platform, so that businesses can reward loyalty with a small token of appreciation. The gift depends on the business and…

    &Open is a startup with an unusual name, and one that fills an unusual niche in the business world. It has built a gift giving platform, so that businesses can reward loyalty with a small token of appreciation. The gift depends on the business and…

    &Open is a startup with an unusual name, and one that fills an unusual niche in the business world. It has built a gift giving platform, so that businesses can reward loyalty with a small token of appreciation. The gift depends on the business and…

    Oct 16, 2019
    Realtime Robotics scores $11.7M Series A to help robots avoid collisions

    One of the major challenges facing engineers as they develop more agile robots is helping them move through space while avoiding collisions, especially in a dynamic environment. Realtime Robotics, a Boston-based startup, announced an $11.7 million…

    One of the major challenges facing engineers as they develop more agile robots is helping them move through space while avoiding collisions, especially in a dynamic environment. Realtime Robotics, a Boston-based startup, announced an $11.7 million…

    One of the major challenges facing engineers as they develop more agile robots is helping them move through space while avoiding collisions, especially in a dynamic environment. Realtime Robotics, a Boston-based startup, announced an $11.7 million…

    Oct 15, 2019
    Amazon migrates more than 100 consumer services from Oracle to AWS databases

    AWS and Oracle love to take shots at each other, but as much as Amazon has knocked Oracle over the years, it was forced to admit that it was in fact a customer. Today in a company blog post, the company announced it was shedding Oracle for AWS…

    AWS and Oracle love to take shots at each other, but as much as Amazon has knocked Oracle over the years, it was forced to admit that it was in fact a customer. Today in a company blog post, the company announced it was shedding Oracle for AWS…

    AWS and Oracle love to take shots at each other, but as much as Amazon has knocked Oracle over the years, it was forced to admit that it was in fact a customer. Today in a company blog post, the company announced it was shedding Oracle for AWS…

    Oct 15, 2019
    Elastic adds endpoint security to its expanding toolset

    Elastic acquired Endgame Security in June for $234 million, and as a result of that deal, today the company announced Elastic Endpoint security to help customers secure laptops and servers. It also announced the acquisition has officially…

    Elastic acquired Endgame Security in June for $234 million, and as a result of that deal, today the company announced Elastic Endpoint security to help customers secure laptops and servers. It also announced the acquisition has officially…

    Elastic acquired Endgame Security in June for $234 million, and as a result of that deal, today the company announced Elastic Endpoint security to help customers secure laptops and servers. It also announced the acquisition has officially…

    Oct 15, 2019
    Help your clients responsibly navigate open source

    More and more companies are developing software using open source pieces, or using open source tools. As that happens, MSPs need to help clients use it responsibly and so they can comply with licensing rules. You can’t just throw in these open source…

    More and more companies are developing software using open source pieces, or using open source tools. As that happens, MSPs need to help clients use it responsibly and so they can comply with licensing rules. You can’t just throw in these open source…

    More and more companies are developing software using open source pieces, or using open source tools. As that happens, MSPs need to help clients use it responsibly and so they can comply with licensing rules. You can’t just throw in these open source…

    Oct 14, 2019
    Thoma Bravo makes $3.9 billion offer to acquire security firm Sophos

    Sophos announced this morning that private equity firm Thoma Bravo has agreed to buy the British company for £3.1 billion ($3.9 billion USD). The price is based on $7.40 USD per share and the company indicated that the board of directors will…

    Sophos announced this morning that private equity firm Thoma Bravo has agreed to buy the British company for £3.1 billion ($3.9 billion USD). The price is based on $7.40 USD per share and the company indicated that the board of directors will…

    Sophos announced this morning that private equity firm Thoma Bravo has agreed to buy the British company for £3.1 billion ($3.9 billion USD). The price is based on $7.40 USD per share and the company indicated that the board of directors will…

    Oct 11, 2019
    Why it might have been time for new leadership at SAP

    SAP CEO Bill McDermott announced he was stepping down last night after a decade at the helm in an announcement that shocked many. It’s always tough to measure the performance of an enterprise leader when he or she leaves. Some people look at stock…

    SAP CEO Bill McDermott announced he was stepping down last night after a decade at the helm in an announcement that shocked many. It’s always tough to measure the performance of an enterprise leader when he or she leaves. Some people look at stock…

    SAP CEO Bill McDermott announced he was stepping down last night after a decade at the helm in an announcement that shocked many. It’s always tough to measure the performance of an enterprise leader when he or she leaves. Some people look at stock…

    Oct 10, 2019
    Top VCs, founders share how to build a successful SaaS company

    Last week at TechCrunch Disrupt in San Francisco, we hosted a panel on the Extra Crunch stage on “How to build a billion-dollar SaaS company.” A better title probably would have been “How to build a successful SaaS company.” We spoke to Whitney…

    Last week at TechCrunch Disrupt in San Francisco, we hosted a panel on the Extra Crunch stage on “How to build a billion-dollar SaaS company.” A better title probably would have been “How to build a successful SaaS company.” We spoke to Whitney…

    Last week at TechCrunch Disrupt in San Francisco, we hosted a panel on the Extra Crunch stage on “How to build a billion-dollar SaaS company.” A better title probably would have been “How to build a successful SaaS company.” We spoke to Whitney…

    Oct 10, 2019
    Xage now supports hierarchical blockchains for complex implementations

    Xage is working with utilities, energy companies and manufacturers to secure their massive systems, and today it announced some significant updates to deal with the scale and complexity of these customers’ requirements, including a new hierarchical…

    Xage is working with utilities, energy companies and manufacturers to secure their massive systems, and today it announced some significant updates to deal with the scale and complexity of these customers’ requirements, including a new hierarchical…

    Xage is working with utilities, energy companies and manufacturers to secure their massive systems, and today it announced some significant updates to deal with the scale and complexity of these customers’ requirements, including a new hierarchical…

    Oct 10, 2019
    Salesforce adds integrated order management system to its arsenal

    Salesforce certainly has a lot of tools crossing the sales, service and marketing categories, but until today when it announced Lightning Order Management, it lacked an integration layer that allowed companies to work across these systems to manage…

    Salesforce certainly has a lot of tools crossing the sales, service and marketing categories, but until today when it announced Lightning Order Management, it lacked an integration layer that allowed companies to work across these systems to manage…

    Salesforce certainly has a lot of tools crossing the sales, service and marketing categories, but until today when it announced Lightning Order Management, it lacked an integration layer that allowed companies to work across these systems to manage…

    Oct 10, 2019
    Clari snags $60M Series D on valuation of around $500M

    Clari uses AI to help companies find key information like the customers most likely to convert, the state of orders in the sales process or the next big sources of revenue. As its revenue management system continues to flourish, the company announced…

    Clari uses AI to help companies find key information like the customers most likely to convert, the state of orders in the sales process or the next big sources of revenue. As its revenue management system continues to flourish, the company announced…

    Clari uses AI to help companies find key information like the customers most likely to convert, the state of orders in the sales process or the next big sources of revenue. As its revenue management system continues to flourish, the company announced…