Ron Miller

This week is AWS re:Invent, the company’s massive annual customer conference taking place in Las Vegas. It’s typically packed with news about new features and services, and you should be paying attention to what new stuff could benefit your clients…

Imagine it’s 10:00 pm and somehow you have managed to run over your laptop. Typically, that would mean a night of anxiety, waiting until the morning to contact your IT pro to start the process of replacing it. Now imagine that instead you send an…

As the party responsible for managing your client’s IT infrastructure, it’s up to you as the MSP to keep up with what’s going on in the field. As your clients move deeper into the cloud, you want to make sure that you’re getting them the most…

If you’re old enough, chances are you remember a time in this century when moving files around was a challenge. If you had a file on your hard drive or shared drive at work and needed to carry it with you outside the office, it was not a simple task.…

The beauty of open source is that you can download and install it for free, but once that’s done, it’s not always easy building a working understanding of complex software. That’s where commercial businesses built on top of open source could…

When it comes to security, your end users are often a weak link in your safety regimen. It’s not because they are malicious or careless. It’s because they often don’t know any better, making them vulnerable to social engineering and phishing scams…

IBM has been working with a number of different industries to help improve food safety with the help of blockchain technology. Today it announced its latest effort, a partnership with Massachusetts firm Raw Seafoods, Inc. to bring this approach to…

Ekos, a Charlotte, NC startup that creates software to help craft breweries and other beverage companies organize their businesses, announced an $8 million Series A today led by Noro-Moseley Partners, an Atlanta venture firm. Prior to taking this…

Pendo, the late stage startup that helps companies understand how customers are interacting with their apps, announced a $100 million Series E investment today on a valuation of $1 billion. The round was led by Sapphire Ventures . Also participating…

&Open is a startup with an unusual name, and one that fills an unusual niche in the business world. It has built a gift giving platform, so that businesses can reward loyalty with a small token of appreciation. The gift depends on the business and…

One of the major challenges facing engineers as they develop more agile robots is helping them move through space while avoiding collisions, especially in a dynamic environment. Realtime Robotics, a Boston-based startup, announced an $11.7 million…

AWS and Oracle love to take shots at each other, but as much as Amazon has knocked Oracle over the years, it was forced to admit that it was in fact a customer. Today in a company blog post, the company announced it was shedding Oracle for AWS…

Elastic acquired Endgame Security in June for $234 million, and as a result of that deal, today the company announced Elastic Endpoint security to help customers secure laptops and servers. It also announced the acquisition has officially…

More and more companies are developing software using open source pieces, or using open source tools. As that happens, MSPs need to help clients use it responsibly and so they can comply with licensing rules. You can’t just throw in these open source…

Sophos announced this morning that private equity firm Thoma Bravo has agreed to buy the British company for £3.1 billion ($3.9 billion USD). The price is based on $7.40 USD per share and the company indicated that the board of directors will…

SAP CEO Bill McDermott announced he was stepping down last night after a decade at the helm in an announcement that shocked many. It’s always tough to measure the performance of an enterprise leader when he or she leaves. Some people look at stock…

Last week at TechCrunch Disrupt in San Francisco, we hosted a panel on the Extra Crunch stage on “How to build a billion-dollar SaaS company.” A better title probably would have been “How to build a successful SaaS company.” We spoke to Whitney…

Xage is working with utilities, energy companies and manufacturers to secure their massive systems, and today it announced some significant updates to deal with the scale and complexity of these customers’ requirements, including a new hierarchical…

Salesforce certainly has a lot of tools crossing the sales, service and marketing categories, but until today when it announced Lightning Order Management, it lacked an integration layer that allowed companies to work across these systems to manage…

Clari uses AI to help companies find key information like the customers most likely to convert, the state of orders in the sales process or the next big sources of revenue. As its revenue management system continues to flourish, the company announced…