**Rachel Lambert [Miller]**

rachel@rachellambert.biz | rachellambert.biz | linkedin.com/in/rachellambertwrites | authory.com/RachelLambertWrites

Austin, TX 78727 | Available locally and remotely | +1 512 665 2898

A LITTLE ABOUT ME

Analytical mind. Creative imagination. Breakfast taco enthusiast*. B2B copywriter and technical content creator with a background in blogs, social media posts, website copy, white papers, and case studies. I also support corporate document management, including SOPs, knowledge base articles, product guides, and service manuals. Over the past eight years, I’ve partnered with clients across the translation and localization, LSPs, biopharma, civil engineering, power, utilities, and energy sectors. Through that experience, I now specialize in turning technical or abstract ideas into clear and engaging narratives. While I do that, I also manage content strategy, brand voice alignment, and copyediting under tight deadlines and multiple deliverables.

WHAT I CAN DO

HERE'S WHERE I’VE DONE IT

Technical Copy & Content Creator (Freelance) | Rachel Lambert Copywriting+ | Remote | May 2023 to Now

Write and edit conversion-focused copy and content for websites, blogs, social posts, technical guides, email sequences, and sales collateral (e.g. case studies, sell sheets, pitch decks). Adapt tone of voice across industries and formats, aligning with brand strategy and audience intent. Manage SEO research, content planning, and social media calendars to support long-term content goals. Collaborate with stakeholders to refine messaging, improve user engagement, and maintain quality standards.

CAD Drafter | Aviat Networks | Remote & Austin, TX | Apr 2023 to Mar 2024

Use of AutoCAD to design microwave and fiber telecommunication equipment, collaborating with the Engineering team on creating parts lists, BOMs, manuals, and supporting documentation; requirements gathering, preparing change orders, and entering design projects in Oracle Agile PLM.

Project Manager (Contract) | TISTA | Remote | May 2022 to Dec 2022

Led projects involving software implementation and legacy products; stakeholder management by heading up meetings, providing updates, and advising on project strategy; using ServiceNow to track and update costs, schedules, and performance; provided risk identification and mitigation.

Technical Designer | ONE Gas | Remote & Austin, TX | Oct 2020 to May 2022

Oversaw concurrent natural gas installation design projects with varying budgets and timelines, using Civil 3D, ArcMap, Maximo, and MS Dynamics CRM; created designs, schedules, cost estimates, and permit requests; drove efficient communication by proactively issuing project updates to stakeholders.

Geodata CAD Specialist | MapsPeople | Austin, TX | Oct 2019 to Mar 2020

Managed mapping design projects using AutoCAD and ArcGIS involving sports stadiums, shopping malls, university campuses, and airports, adhering to tight schedules and scope, using Confluence and Jira for project documentation and progress tracking.

Systems Support (CAD) Specialist (Contract) | NTT DATA Services at TxDOT | Austin, TX | Mar 2019 to Oct 2019

Provided leadership to an extended team of 35, assisting cross-functional departments with internal TxDOT projects in GIS, Survey, and Project Management. Successfully managed CAD software implementation projects. Daily use of ServiceNow and ProjectWise.

Engineering Project Coordinator (Contract) | Siemens | Austin, TX | Jul 2018 to Dec 2018

Managed a portfolio of 10-12 active EMS installation projects. Ensured seamless stakeholder engagement, precise scheduling, and efficient logistics coordination. Use of Siemens internal software and Excel to track and drive GTM projects and strategy.

Engineering CAD Technician (Contract) | LCRA | Austin, TX | Sep 2016 to Feb 2018

Use of AutoCAD to create engineering designs for power substation telecom equipment; ensured accuracy and adherence to project requirements, with the use of SharePoint, ServiceNow, and Maximo to track projects.

Survey CAD Technician | Surveying and Mapping, LLC | Austin, TX | May 2015 to Jun 2016

Designed oil and gas survey plats and alignment drawings using Autodesk Civil 3D and conducted deed research using State research software.

Administrative Project Assistant | Walker Partners, LLC | Austin, TX | Nov 2012 to Jan 2014

Coordinated civil engineering (W/WW & Land Development) projects using my organisational abilities, patience, and cat-herding skills, as well as Deltek Vision and MS Office.

I LIKE TO LEARN

Western Governors University | Austin, TX (Online) | In Progress
Graduating in September 2026 | BSc in Marketing

I WASN’T JOKING, WAS I?

Data Analytics Bootcamp (Excel, SQL, Tableau, Python, R, and Power BI) | Oct 2024
Copywriting, SEO, Digital Marketing, Technical Writing, JSON, XML | June 2022 onwards
Certified Lean Six Sigma Black Belt | March 2022
Certified Associate Project Management (CAPM®) | September 2021
Certified CAD Drafter (AutoCAD, Civil 3D, Revit) | February 2015
CompTIA Project+ | May 2014

*potato, egg and cheese 👨‍🍳😚

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**Rachel Lambert [Miller]**