Patrick Icasas

First-party research report covering industry trends and challenges for the short-term rental property industry. I managed the entire project from end to end (including sourcing research participants) with the exception of graphic design.

Original research conducted for Catalyst.io. Downloaded over 2,000 times in 48 hours, and 3,000 landing page views in one day.

A downloadable guide that aims to train and educate retail brands who are opening up in-store food services on industry best practices and recommended strategies.

Print booklet designed as a tradeshow handout and field sales leave-behind. For Samuel Strapping, a manufacturer of industrial packaging. A division of Samuel, Son & Co.

Ebook that takes insights and observations from high-ranking executives in the Customer Success industry on plans for the upcoming 2022 fiscal year.

Research report on how the Customer Success industry is approaching scaling operations and managing current demand for service.