Capture real-time conversations from your site and track the quality of responses

Enable Actions at the agent and experience levels to control your alby Agent's capabilities and initial customer prompts.

How to contact the alby support team

Improve customer interactions by importing product documents into alby. Categorize for precision and assign to products for optimized responses.

Embed different types of conversations into your site, called Experiences

Discover alby's outcome-based pricing model for self-serve brands. Track assisted conversions and manage costs easily.

Organize customer feedback into actionable insights with theme analysis. Group questions by category, track conversion rates, and identify gaps in your customer outreach strategy.