The Future of User Research Report 2026This is Maze's flagship report. I worked with the Maze team to identify the key trends from a survey they conducted and create a thought-provoking report from the findings. Mar 11 26March 11, 2026PDF at Maze
Eliminate the 5 bottlenecks killing your delivery speedThis is an awareness-level asset created for GitLab and geared toward development teams. Mar 02 26March 02, 2026PDF at GitLab
State of Audio: Sports FandomUsing data from Audacy's latest study on sports fandom, I crafted their bi-annual report, The State of Audio. Feb 02 26February 02, 2026PDF at Audacy
The future of customer service: How automation is revolutionizing customer engagementDiscover how automation transforms customer service by offering instant responses and 24/7 support. Keep up with the newest trends to improve customer satisfaction. Apr 29 26April 29, 2026Article at Twilio
DevOps leaders: Fix this productivity blocker before adding AIContext switching is often a multi-faceted issue. AI can support developers by increasing productivity, but it’s not a one-size-fits-all solution. Jan 30 25January 30, 2025Article at GitLab
How leading marketing automation platforms use TwilioDiscover how top marketing platforms leverage Twilio’s robust APIs for seamless, scalable customer engagement and personalized campaigns. Jun 27 25June 27, 2025Article at Twilio
ChatGPT for Nonprofits: Your Guide to AI SuccessLearn about ChatGPT and how to effectively use it to generate content, analyze data, and engage your donors. Jul 15 25July 15, 2025Article at Momentum
11 Time-saving AI Tools for NonprofitsDiscover AI tools that help your organization streamline administrative tasks, improve workflows, and give you the time to focus on projects that drive impact. Jul 15 25July 15, 2025Article at Momentum
Is Your Brand Playing It Too Safe in the Podcast Space?Listeners Have Spoken: Podcasting Offers Brands a Safe and Effective Environment Jul 16 25July 16, 2025Article at Audacy
8 UX Research Trends and Expert Insights for 2025 | MazeExplore key trends and predicted shifts in the user research industry, based on data from 800+ product professionals. Plus, insights from industry experts on how your team can keep pace. Mar 07 25March 07, 2025Article at Maze