Grace Bowden

Franck Arnold, managing director of the Savoy, on the hotel’s full-year results, plans for its spa renovation and the impact of a tourist tax on competitiveness

Nell’s Pizza co-founder Charlotte Heyes was inspired to launch a platform giving 14-17 year olds their first taste of work after receiving 1,500 work experience applications

The chief executive talks about why ‘anti-chain’ behaviours are the secret behind galvanising the brands back to life

Chef Giacomo Peretti brings a restrained, fresh take on the French menu to a bustling London location

General manager Kelly Shrives-Wrist lifts the lid on why Hilton has ploughed investment into creating a “soft landing” for central London family travellers

After a three-year renovation, the grande dame of the north-west has reopened, with a new, luxurious outlook and a price list to match. General manager Gary Johnson explains

Speaking exclusively to The Caterer, the co-founder of the healthy fast food chain reveals how an A-team of managers and a menu of “the Earth’s favourite fast food” will help Leon rule lunchtimes once again

Rockliffe Hall’s culinary director James Close reveals further details and the name of his fine dining restaurant, set to open in summer

Serial entrepreneur Marcia Kilgore tells Retail Week about the conversation that triggered her retail rebellion, driving growth in a pandemic and the Weston family advice that inspired her to start Beauty Pie.

As a journalist, you get a fleeting glimpse into the life of a retail CEO when trying to carve out a time to sit down and interview them.

Matt Moulding talks about THG’s landmark year – from donating £100m of his shares to a charitable foundation to landing that Softbank joint venture deal.

Selfridges’ head of recruitment and onboarding Sharlene John speaks to Retail Week about how the iconic department store is driving employee diversity from the shopfloor up.

Dixons Carphone has appointed outgoing Shop Direct boss Alex Baldock to replace Boots-bound Seb James at the helm.

A born entrepreneur, Ben Francis started fitness brand Gymshark at the age of 19. Now just 25, he has built a global phenomenon. Grace Bowden reports on the OC&C Emerging Retailer winner

With a new store format, an array of new brands and a team of in-store beauty experts, new boss Seb James is giving Boots a facelift

If you were compiling a list of retailers that are doing better today than they were two years ago, it probably would not be a very long one.