I am Dominic DeCarlo, a communication major at the University of South Florida with a strong interest in pursuing a career in software sales. My academic background in communication has equipped me with the interpersonal and persuasive skills needed to build client relationships and drive business growth. I have served as a Service Specialist, assisting agency partners and clients with their policies while maintaining organized documentation systems that improve response times and customer satisfaction. In this role, I created Excel templates that reduced data entry time for my team and restructured client records into a centralized database, streamlining sales workflows. Previously, as an Operations Intern, I coordinated logistics for corporate events ranging from 50 to 500 attendees, achieving 100% on-time execution. My experience has strengthened my project management skills, attention to detail, and ability to implement effective solutions. Outside of work, I coach baseball, which has further developed my leadership abilities and passion for guiding teams to solve problems collaboratively. I am eager to use my communication expertise, operational experience, and team-oriented approach to excel as a software sales representative and help organizations achieve their technology goals.