Christiane Link

A non-disabled guest can book two weeks in Spain in five clicks. I’ve spent days on the phone, writing emails and filling in forms and still haven’t booked anything.

There is a cultural and historical context to accessibility.

We apologise for the inconvenience caused.

A good week in Berlin, and everything it took to get there

Outsourcing doesn’t always cut costs but accountability

Where to start reading about disbility

It's not me. It's you.

What the Equality Act 2010 actually asks of transport operators

More disabled people are travelling by train in the UK than ever. That is worth celebrating. It is also exactly why the future must be level boarding.

And what a difference staff can make.

The gap between compliant and genuinely accessible is wider than many want to admit.

Germany's reputation doesn't survive contact with its trains and services.

Airports built a system where disabled people must self-identify to access basic dignity. Don't be surprised when it gets messy.

How to choose a training provider or any other agencies that will make a real difference - and spot the ones that won't

The gap between performative allyship and genuine disability inclusion isn’t subtle. It’s the difference between changing your culture and changing your logo.

The EHRC's accessible transport principles call time on performative engagement.

The quiet cruelty of blame-shifting

No CV required

For wheelchair users, every train journey is a video game level

The ORR's latest lift reliability numbers are here