Chantal R. Miranda
Dallas, TX 75231
Email: Chantal.r.miranda@gmail.com

Personal Statement:
Veteran professional with experience in security operations, administration, leadership, and organizational support. Currently pursuing a Master of Professional Studies with coursework focused on leadership, communication, business strategy, and organizational performance. Recognized for strong communication skills, adaptability, attention to detail, and the ability to build positive relationships while supporting organizational goals.

Core Competencies

· Veteran & Education Benefits: VA Chapters, Tuition Assistance, Compliance
· Administrative Operations: Records Management, Documentation, Workflow Processing
· Technology: MS Office, Data Entry, Database Systems
· Professional Skills: Communication, Attention to Detail, Problem-Solving

Relevant Experience

Army Installation Command – Department of the Army Security Guard (DASG)
Directorate of Emergency Services (DES) Security and Access Control Division (SAC-D)
JBLM, WA
11/2024-12/2025
Duty Position: DA Guard (GS-0085-06) | Hours/Week: 40+

Maintained accurate documentation and records while ensuring compliance with company policies and procedures.
Provided front-desk–style customer service, document verification, and visitor assistance in a high-volume environment.
Provided clear, customer-focused guidance to military personnel, visitors, and staff.
Utilized digital databases and verification systems requiring accuracy and attention to detail.
Managed entry access for high-volume facilities, verifying credentials and ensuring safety for staff and visitors
Maintain effective communication with diverse audiences and adapt communication style to context.
Proficient in MS Office (Word, Excel, PowerPoint, Outlook) and use of various security software applications.

Chenega Global Protection, LLC
14420 Albemarle Point Place, Suite 100, Chantilly, VA
03/2023-11/2024
Duty Position: Security Guard | Officer to Lieutenant | Hours/Week: 40+

Advised service members and civilians on access requirements, documentation needs, and procedural standards.
Managed sensitive data entry and verification using NCIC and security systems.
Trained new staff on policy, compliance procedures, and administrative workflows.
Ensured accuracy in verifying identity documents and resolving access issues.
Maintained access control procedures to assess and mitigate threats at installation entry points.

U.S. Department of Defense – Communications and Electronics Command (CECOM)
Integrated Logistics Support Command (ILSC)
Aberdeen Proving Ground, MD
10/2020-01/2023
Duty Position: Administrative Assistant | Hours/Week: 40

Supported the National Inventory Control Point (NICP) in logistical and operational activities related to communications security equipment.
Served in a front-facing administrative role supporting daily operations, customer inquiries, documentation processing, and scheduling.
Managed office information, calls, multiple calendars, and inventory tracking using MS Excel.
Assisted with travel arrangements and coordinated meetings via Army 365, ensuring compliance with schedule changes.
Spearheaded migration efforts to Microsoft Office 365, ensuring smooth transitions and training for office personnel.
Maintained accurate time and attendance records using the Automated Time Attendance and Production System (ATAAPS).
Processed administrative documents with accuracy, ensuring compliance with federal policy.
Maintained detailed records, calendars, and communications for a large technical team.
Communicated clearly with internal and external personnel to resolve issues and provide timely updates.

United States Army
12100 Greenspring Ave, Owings Mills, MD
10/2014-10/2023
Duty Position: Military Police Officer | Hours/Week: 40

Documented incidents, reports, and compliance activities with accuracy.
Advised soldiers and civilians on procedures, regulations, and safety policies.
Trained with K-9 officers in building clearing and surveillance operations.
Participated in mobilization exercises and ensured readiness for emergency response situations.
Served in a deployed combat support Military Police Company, overseeing safety, training, and discipline for a combat team.
Implemented security measures for arms, ammunition, and explosives storage, and supervised traffic and crowd control during nuclear/chemical incidents.

Education

Master of Professional Studies (MPS) (Specialization: Business)
Bellevue University | Expected 2027

Bachelor of Science in Business
Bellevue University | 07/2025
Honors: Member, Omega Nu Lambda – Xi Chapter – National Honor Society for Online Students

Associate of Science in Professional Studies
Trident University International | 11/2018

Professional Development & Certifications

Entrepreneurship in Emerging Economies
Harvard University (HarvardX via edX) – Online Certificate Course
Completed: July 2025
Interservice Nonlethal Individual Weapons Instructor Course (INIWIC) – Feb 2025
Adult and Pediatric CPR/AED – Dec 2024
200-Hour Certified Yoga Teacher – Hatha & Vinyasa Yoga - YogaRenew - Mar 2023
Reiki Practitioner Certification, Completed 2021
Army Reserves Component Achievement Medal – Oct 2020
Overseas Service Ribbon – Jan 2019
The Army Achievement Medal – Jan 2019
Armed Forces Reserve Medal W/M Device – Jan 2019
Armed Forces Service Medal – Jan 2019
Basic Leadership Course, Camp Shelby, MS – Aug 2019
Global War on Terrorism Medal – Dec 2018
Combat Lifesaver Course – Jul 2018
OSUT Training: Military Police, Fort Leonard Wood, MO – Jun 2015

Skills & Proficiencies

· Customer Service

· Team Collaboration

· Conflict Resolution

· Administrative Support

· Microsoft Office (Word, Excel, Outlook)

· Data Entry & Records Management

· Problem Solving

· Time Management

References available upon request

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Resume

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