Home BuildingFirst page optimisation for the Home Portfolio folks at GIO. Improving GEO visibility without losing sight of customer experience. Jun 18 26June 18, 2026Article at gio.com.au
Jean Hailes | Driving better health for women in AustraliaTo learn more about the work I did for Jean Hailes, go to my 'Blog posts' tab and read the case study I wrote for Avion Agency. Apr 30 26April 30, 2026Article at jeanhailes.org.au
Content Quality AssessmentHad the pleasure (and great responsibility) of writing this new page for the new Avion website. Jun 18 26June 18, 2026Article at avion.agency
Caravan Insurance & Camper Trailer Insurance Quotes | AAMIAnother rewarding work for AAMI. Had fun writing this page to all the aussies out there who need to protect their caravan to keep the holidays rolling. Jan 28 26January 28, 2026Article at aami.com.au
Disaster Hub | AAMII wrote content for the AAMI Disaster Hub pages, building on the results of design sprints with the UX design team. Click (or tap) 'View original' to see more of my work with the incredible AAMI teams. Jan 28 26January 28, 2026Article at aami.com.au
Paying With Apple Pay | Suncorp BankThis page was part of a larger content redesign for the Help and Support corner of the Suncorp Bank website. The Google Pay page below is part of the same project. Jan 28 26January 28, 2026Article at suncorpbank.com.au
Paying With Google Pay | Suncorp BankFrom my Suncorp Bank archive, here is the rewrite for the Google Pay page. New and improved content designed laser-focused on UX. Jan 28 26January 28, 2026Article at suncorpbank.com.au
Home page banner for Suncorp Bank's Feel Good RewardsIt was incredible to be part of the launch of a new product from the ground up. Launching Feel Good Rewards involved engaging with new business stakeholders, working closely with the UX design team and writing a bunch of deliverables—like this one. Jun 14 24June 14, 2024Website at Carol on Authory
Ways to bank page Suncorp BankThis page is part of the work I developed with the bank's Help & Support team. The objectives were to improve user experience, empower customers to self-serve and reduce calls. More pages under this umbrella to come. Mar 14 24March 14, 2024Website at Carol on Authory
FYMEFor FYME, I collaborated with a creative team to turn the brand's ambition into a tagline and create copy for a marketing campaign and website. Sep 05 24September 05, 2024Website at Carol on Authory
Uttala GlobalUttala Global was a freelance project I loved and am proud of. I developed the tagline, designed the now-defunct website, created the copy, and crafted the visual identity and logo. It was a successful experience that hit the client just right. May 05 21May 05, 2021Website at Carol on Authory