William Pate

Someone at the firm picks up the phone. The voice on the other end says there's a problem with their mailbox, or a stalled update, or a security alert that needs clearing. The caller knows the firm's name. They sound like they've done this a hundred times. They ask the person to open a

An employment lawsuit filed in New Jersey this month turned on an unusual witness: the AI assistant in the room. According to Law360, an environmental scientist at Marathon Engineering has sued her former employer for gender discrimination after

If your firm has spent the past year turning on AI tools, you're in good company. New research released this month suggests the harder question comes next — and it's one most firms haven't answered. BARBRI Professional Education published a report on August 6 based on in-depth interviews with leaders at nine law firms, from Am

Your firm is already running on AI. Some of it you approved — a research tool, a drafting assistant, the features now baked into the software your team opens every morning. A lot of it you didn't. Attorneys and staff are pasting work into free chatbots, running browser extensions that read what's on the screen,

This spring, we told you Patch Tuesday had gotten bigger. In April, Microsoft fixed 167 flaws in a single month, and we flagged it as a sign of where things were heading. This month, that number reached at least 570. If your attorneys and staff have noticed their computers asking to update and restart more

The first half of the year gave law firm leaders plenty to track, and July is already adding more. Here are five recent developments worth putting in front of your managing partners, your practice group leads, and anyone at the firm helping shape technology decisions this year. The gap between AI-ready firms and everyone else is

Technology and risk move fast in the legal industry, and it's easy for the day-to-day demands of running a firm to crowd out the bigger picture. This roundup pulls together five developments from recent legal technology and cybersecurity reporting, along with a look at how the right IT partner helps firms respond to

You're in the middle of drafting a brief summary using an AI tool. You paste in a lengthy contract, ask a few questions — and the response comes back truncated, confused, or oddly incomplete. Nothing broke. Your session is fine. What happened? You likely hit a token limit. Understanding how AI language models measure and consume context

For the past two years, most law firms have been watching AI from the sidelines. Pilot projects, individual experiments and a few brave practice groups testing tools in the background. That window is closing. In the last several weeks, the legal technology landscape has shifted in ways that make a wait-and-see posture harder to justify. What changed Anthropic

Each year, the ALA Annual Conference & Expo allows us to step out of day-to-day operations and reconnect with the legal community. It’s a place where firm administrators and industry peers come together to share what’s working, what isn’t, and what’s changing. For Innovative Computing Systems, the goal is straightforward: listen carefully, identify where firms are

Introducing the Innovative Managed Solution Managing technology for a law firm is not simple. Your team juggles competing priorities every day: keeping systems running, protecting sensitive client data, staying current with security threats, planning for growth, and supporting attorneys and staff who need answers now. When any one of those areas falls short, the whole firm

Microsoft’s latest Patch Tuesday wasn’t routine. With 167 vulnerabilities addressed — including active zero-days affecting SharePoint, Windows Defender, and SQL Server — this update cycle signals a shift: the volume and speed of threats are increasing, and legal organizations are directly in the crosshairs. For law firms and legal

Law firms with internal IT teams are under constant pressure. New initiatives are always in motion — cloud migrations, document management upgrades, security audits and user onboarding. At the same time, day-to-day support never slows down. Even strong internal teams can find themselves stretched thin. That’s where a true technology partner steps in — not to replace

Technology issues shouldn’t slow down legal work Downtime, security gaps, and unclear IT ownership don’t just frustrate your team—they put client service and firm reputation at risk. For more than three decades, Innovative Computing Systems has helped law firms and corporate legal departments stay protected, productive, and focused on what

Many law firms already rely heavily on Microsoft 365 for daily work—drafting documents in Word, communicating through Outlook, and collaborating in Microsoft Teams. What many firms don’t realize is that Microsoft introduced a collaboration feature a few years ago that is only now gaining traction in professional services organizations, including law firms.

Microsoft 365 Copilot is quickly becoming a core tool for law firms and legal departments, helping professionals draft documents, summarize meetings, and analyze information more efficiently. Still, not every task is suited to quick answers. Many tasks need deeper analysis, structured reasoning, and specific guidance. Microsoft designed Copilot’s Think Deeper feature for these scenarios. What Is the Think

There’s a change coming to something most firms rarely think about—until it breaks. Beginning March 15, 2026, SSL/TLS certificates will no longer last 398 days. They will be limited to 200 days. The timeline continues: March 15, 2026 – 200-day maximum March

Artificial intelligence tools are quickly becoming part of daily workflows in law firms—from drafting internal emails to summarizing incidents and preparing vendor risk reports. But as helpful as these tools can be, they also introduce new risks when used without structure or oversight. That is why Innovative Computing Systems created a concise,

Artificial intelligence is quickly finding its way into law firm workflows—drafting emails, summarizing documents, creating checklists, and supporting IT and administrative tasks. Used correctly, AI can save time and reduce friction. Used carelessly, it can introduce risk. That tension is exactly why how you prompt AI matters just as much

https://youtu.be/63wwX8BhcSw In today’s legal landscape, technology plays a central role in keeping teams productive, secure and connected. The tools we rely on every day—whether for collaboration, communication, cybersecurity or remote access—have become essential to how law firms and legal departments operate. Our latest video highlights a few of the technologies that make a meaningful