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At Dreamforce this week, Salesforce is asking customers to imagine a future where they use less Salesforce. That sounds like commercial suicide for a software company. But the customer relationship management (CRM) software maker’s new partnership with Anthropic is about shifting the centre of gravity in enterprise software from the application screen to the AI agent.The newly branded “Claudeforce” is more than a generative-AI feature grafted onto the Salesforce cloud product. It puts Salesforce

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The SaaS screen is dying – and Salesforce is helping to kill it