Business of Tech: AI’s next test: turning pilots into productivity

Richard Phillimore-Smith, of Salesforce. Composite photo / Jacques Steenkamp, Supplied

Salesforce New Zealand country manager Richard Phillimore-Smith says the next phase of artificial intelligence will hinge on whether organisations can put trusted data, established workflows and people together to solve real business problems.Speaking to The Business of Tech at Salesforce’s Dreamforce conference in San Francisco, Phillimore-Smith said the event reflected an industry at a turning point. The gathering brought together some of AI’s most influential figures, including Nvidia’s Jensen Huang, OpenAI’s Sam...