Our countdown reveals what our readers cared about during what was undoubtedly one of the most challenging years to work in healthcare. Behind the scenes, the world of health IT stayed highly engaged and forward focused. The pace of innovation hastened, private and public entities rose to the challenge, and the issues that were critical pre-COVID garnered more attention in some cases and took on an even deeper significance. And we witnessed in collective awe the resiliency and relentlessness of our industry.
From opioids and e-prescribing to drug costs and the policies impacting patients and providers, it’s clear that patient safety, healthcare efficiency and all-around satisfaction were top of mind. And our readers ultimately sought the stories that brought these issues and their fellow humans into clearer focus.
We’re counting down the top ten Intelligence in Action articles of 2020 and sharing insights on what resonated and why. What topics did the health IT industry seek out and study, even amid the many compounded challenges of the global COVID-19 pandemic?
10. Medication nonadherence is having a bigger impact than we once thought—but health plans have options that benefit both the patient and the bottom line.








