In this eBook, we explore some of the conditions and challenges organizations are tackling in this new, permanently altered work environment. Backed by findings of Ricoh’s 2022 Global Customer Discovery Report and other publicly available research, we focus on four key areas: 1) Different hybrid work models organizations are employing, 2) Ways employees have responded to new models and what it means for them, 3) Areas of the workplace where digital tools and transformation can have the greatest impact, 4) How leaders can quarterback these important changes for optimal long-term results.