What Is Cox?

Cox Communications is a broadband communications and entertainment company that provides, among other things, high-speed internet service. Cox customers can also subscribe to digital video, home phone, home security, and home automation services. Cox is currently the largest private telecom company in the U.S., serving more than 6 million residences and businesses in 19 states.

Cox covers more than 200,000 miles with its hybrid fiber-coax network and 30,000 miles with its "Metro Fiber" offering. Cox also claims a total of $25 billion invested in continual network upgrades.

Cox Communications was founded more than 50 years ago and is still a family-owned company. It is a subsidiary of Cox Enterprises.

Cox Internet Review

Cox Internet offers multiple hybrid fiber-coax plans at a variety of speed and price options. Cox does impose a data cap on all of its internet plans, but the cap is still quite high at 1.25 terabytes. With the average household using less than 600 gigabytes of data (less than half of the data cap), 1.25 TB will likely be more than sufficient.

Available download speeds range from up to 100 Mbps to 2 Gbps, but upload speeds are nowhere near symmetrical, capping at a maximum upload speed of 100 Mbps available with the 2 Gbps plan. All plans come with perks, including Panoramic Wi-Fi for full-home coverage and home network security, as well as more than 4 million Wi-Fi hotspots, so you can take your home internet on the go at no extra cost.

However, for rural customers these hotspot options may be more limited, and if you're in one of the 31 states that Cox Internet doesn't service, you'll have to find a different provider.

Cox has introduced Easy Connect home installation kits, available for free, which allow you to set up your internet connection in about 30 minutes. There may be a cost for professional installation if you choose that.

Overall, this is a decent internet service provider with plenty of options for pricing and speed. Read on to learn more about what Cox Internet offers.

Cox Internet Plans and Prices

Cox has five standard internet plans at varying speed and price tiers. All plans, regardless of speed, use a hybrid fiber-coax connection, meaning they combine fiber and cable internet. Prices start at $49.99 per month for up to 100 Mbps download speeds and go up to $149.99 for 2 Gbps download speeds. All plans include access to more than 4 million Wi-Fi hotspots, no contract, and a 1.25 TB data cap. They all also come with Cox Security Suite Plus by McAfee.

Here are more details on a few of Cox's internet plans:

This plan starts at $49.99 per month. The Go Fast plan offers download speeds of up to 100 Mbps, upload speeds of up to 5 Mbps, and a 1.25 TB data cap. These features make streaming entertainment and simple browsing a breeze, and about six devices can be connected at once.

This popular plan is about twice the cost of the Go Fast plan at $89.99 per month, but it also features faster speeds, with download speeds of up to 500 Mbps and upload speeds of up to 10 Mbps, with a 1.25 TB data cap. This plan supports up to nine devices.

Starting at $109.99 per month, this plan sits near the top of Cox Internet’s price range, but it also boasts more robust speed offerings, with downloads up to 1 Gbps and uploads up to 35 Mbps. Like other Cox Internet plans, this one comes with a data cap of 1.25 TB.

This plan can support more than nine devices and is a good choice if the members of your household do a lot of high-usage activities, such as downloading movies, gaming online, or working from home.

Cox Internet Speed

The fastest internet plan from Cox is Go Beyond Fast. It offers customers up to 2 Gbps download speeds and up to 100 Mbps upload speeds. Gigabit internet is ideal for heavy tech-using households that are full of smart home devices and multiple people who love to stream ultra-high-definition content.

Cox Internet Bundles and Extras

A great option to secure some savings is to choose from available bundles, which combine internet, streaming, and extra perks like Panoramic Wi-Fi. Additional packages offer more than 140 TV channels, with speed upgrades available at multiple price points. You may rent a Panoramic Wi-Fi modem/router device for $14 a month or use a Cox-approved one of your own.

Unlimited tech support, called Cox Complete Care, is available for an additional $10 per month, and you can add unlimited data with unlimited tech support for $49.99 per month.

Prices are the same whether you purchase online, in-store, or by phone. Most internet, TV, and voice equipment will be delivered the next day, and the 30-day money-back guarantee also allows you to change your plan if you decide your needs have changed.

Cox vs. the Competition

Cox Internet vs. Astound Broadband

For Cox's lowest-speed plan of 100 Mbps, monthly fees for Cox Internet are slightly cheaper than Astound Broadband's, with Cox's starting at $49.99 per month and Astound at $64.99 per month for its comparable plan. But it's important to keep in mind that Astound's prices vary by region, so you'll want to check your region and address for specific rates. Neither company imposes contracts or cancellation fees.

Cox has a 1.25 TB data cap on all of its plans, while Astound offers unlimited data. Both provide similar internet, TV, and phone bundles, but Cox also has home security offerings. Both also offer 30-day trial periods and use fiber and cable connections, although Astound also offers fiber optic internet plans.

Ultimately, however, whether you can choose Cox Internet or Astound may depend on where you live, since both have limited availability in certain regions.

Optimum and Cox Internet are both only available in select areas, with Optimum offered in 21 states and Cox in 19 states. Both haver similar bundling options, including with TV and mobile services, though Cox has additional home security bundles.

Optimum imposes no data cap, while Cox, though fairly generous, does place a 1.25 TB cap on all internet plans. Unlimited data add-ons must be purchased separately. And while Cox offers only hybrid fiber-coax connections, Optimum offers both standard hybrid internet as well as full fiber connections for faster speeds.

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