"Platform leaders must realize that a platform is not a unilateral, hierarchically managed entity but rather a web of economic and social relationships. To manage it successfully and ensure satisfaction for all parties, they must share some aspects of control with other stakeholders, allow for compromise, and step in to support their workforce when needed."

Elizabeth J. Altman Carmelo Cennamo and myself analyze a crucial strategic decision - Who Should Price a Gig - and untangle power dynamics amongst platforms themselves, service providers, and customers. Read the full article here & let us know your thoughts 👉 https://lnkd.in/eEaffJeX

#platforms #ai #futureofwork #gigeconomy #gigwork #power