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The promise of higher productivity makes using ChatGPT and other gen AI tools to help with daily business writing tempting. But there are risks: loss of your unique voice, inadvertent errors, and ethical pitfalls, all of which can negatively impact your credibility and relationships. Using AI to help you rather than replace you as you write can help you avoid these downsides and take advantage of the technology. Instead of having it write for you, use it to summarize and organize your ideas; draft small, tricky passages (but not the whole thing you’re writing!); and give you feedback.

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Should You Write with Gen AI?