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One of the advantages of using On-Demand Professionals is that you don’t have to worry about conflicts, growth aspirations, politics, or any of the other drama that may occur between employees. On the other hand, when dealing with someone you really…

Effective Management of On-Demand Professionals

When managing your relationship with a customer, it’s easier to transform the things you “should” do into the things you “must” do when you remember this simple fact – nothing else happens without them. Soft skills are every bit as important as tech…

Why it is Really Important to “Fix the Customer First”

The economics of IT changed as more firms took on more clients and more responsibilities. The growing breadth of end-user client devices demands deeper knowledge on both the systems and network sides of the access equation. The trick to increasing…

The Importance of Cross-Platform Training

Eventually, just about every technology professional considers launching out on his or her own as an independent contractor by hiring themselves out to multiple clients instead of just a single company. Part of the appeal is rooted in the desire for…

Enjoy the Advantages of Employment Without Taking a Full Time Job

Companies don’t engage you for you. They engage you for what you can do for them. Successful freelancing only works when individuals and companies can connect easily and quickly. Learn why your online profile isn’t simply a resume, it’s a key…

Preparing a Winning Online Profile for Yourself

You know the advantages of using On-Demand Professionals. But do you fully understand risks associated with outsourcing and how to effectively mitigate those risks?
In any service business, the greatest risk of all is loss of control. Your greatest…

Potential Risks to Avoid When Using On-Demand Professionals

The IT service industry utilizes many metrics by which efficiencies are sought and costs are managed. It’s especially important to continuously measure and evaluate service metrics when utilizing on-demand professionals to execute your IT service…

You Can’t Manage What You Don’t Measure

Calculating professional services profitability is a mix of art and science. In this post we discuss what that means, and importance of making sure you know ALL your costs and apply them properly to your profit calculations.
Are you sure your IT…

Maximize Your Professional Services Profitability: Know Your Costs!

It’s easy to fall into the trap of believing that people know and understand just what it is you do. The problem is, they might assume something different. You’re better served by providing them written definitions of your service and a clear…

Key to More Engagements – Define What You Do

Very few people ever find their “dream job.” Most of us take the good with the bad, tolerating tasks we feel are wasteful, pointless, or simply beneath our skill level. It is very close to impossible to find everything you want in any given job. In…

Why Join the Gig Economy: The Lure of Building a Portfolio Career

There are many events that can bring about the opportunity to scale. A major contract. A new project. Mergers and acquisitions. Often, managing the cost and complexity of scaling can hamper the full realization of the opportunity. Leveraging a…

Using On-Demand Professionals to Help You Scale Painlessly

Costing is more complex in the service business.
You are charging customers a specific fee per hour. When you subtract your cost per hour you arrive at your profit. Or do you?
“That depends upon whether you’ve fully burdened your cost of that hour.”…

Temporary Personnel are Part of Your Profit Calculation – Set Your Standard at 100% Utilization

“SHOW ME THE MONEY!” Everybody remembers this enthusiastic exclamation from the popular 1996 movie “Jerry Maguire.” Maguire made his money promoting sports stars, helping them make a fortune playing for the right teams, representing the right…

“SHOW ME THE MONEY!” Why You Need Your Own Jerry Maguire

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